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37. Reference and Information Services
38. Electronic Reference Services
39. Adult Services
40. Young Adult Services
41. Children's Services
42. Services for Senior citizens
43. Services for Multicultural Populations
44. Services for People with Disabilities
95. Services for Gay, Lesbian, Bisexual, and Transgendered (GBLT) Populations
96. Diversity Issues
45. Reading Advisory Services
46. Children's/YA Literatures
47. Storytelling
48. Reading and Literacy
49. Information Literacy and Instruction
50. Information Needs and Behaviors/Practices
51. Information Needs/Behaviors of the Public
52. Information Needs/ Behaviors of Specific Groups
53. Scholarly and Scientific Communication
97. New Literacies
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85. Administration and Management
86. Personnel
87. Buildings/Facilities
88. Funding
89. Strategic Planning, Marketing, Lobbying
90. Evaluation of Service
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